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No tracking since two days


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#1 Guest_gcniat_*

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Posted 05 February 2016 - 10:48 AM

I have noticed that the system is not updating my GPS position since two days. A friend I helped install the module just let me know he was not able to track his vehicle again. i tested mine and it is the same thing since two days. I call other friends and for about 3 of us, we have the same issue. Last position is since about two days. is there a problem currently?



#2 pach

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Posted 05 February 2016 - 11:45 AM

Your device was continuously sending data up to:

2016-01-31 15:09:43 0x1

{"t":1454242183,"f":1,"tp":"ud","pos":{"y":3.91877333333,"x":11.5296983333,"z":0,"s":0,"c":0,"sc":255},"lc":0,"p":{}}

Then there was a pause up to:

2016-02-03 22:51:49 0x1 {"t":1454529109,"f":1,"tp":"ud","pos":{"y":3.91876833333,"x":11.5299316667,"z":0,"s":0,"c":0,"sc":255},"lc":0,"p":{}}

And after 2016-02-03 22:51:4 device does not send messages at all.

 

Do you use the same mobile network provider?


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#3 Guest_gcniat_*

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Posted 05 February 2016 - 11:55 AM

yes i have not changed anything in my module since. My friends are using the same provider as I.



#4 pach

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Posted 05 February 2016 - 12:11 PM

Check with another sim-card and make sure the card can work in 2G range.

Beside you can always check if your device sends any data via id.wialon.net

If a device does not appear in the list it means that something wrong with device configuration.


I do not answer emails and personal messages|Я не отвечаю на личные сообщения и почту.


#5 Guest_gcniat_*

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Posted 05 February 2016 - 15:47 PM

It works again for two of them. Thanks. We keep checking what might be wrong with the others.






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