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#21239 activation device

Posted by pach on 06 July 2016 - 09:39 AM

ferjanimedamir, log into the monitoring iterface from here http://gps-trace.com/

Click on the "+" icon in the lower right corner and you will see the required fields:

Name, Device type, Unique ID


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#21380 How to know the devise is on sleep mode or lost signal ? both status show as red

Posted by Guest on 18 July 2016 - 05:36 AM

How to know the devise is on sleep mode or lost signal ? both status show as red.

do we have any option or put difference color to justify the status. please advise.

 

my unit ID is 355488020545690


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#253 Languages and localization

Posted by poal on 07 July 2014 - 19:26 PM

language for the service is set in the settings once logged in, please do the needful


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#23848 I've deleted my unit, how to get it back again?

Posted by Guest on 19 October 2016 - 01:05 AM

Hey guys, I've accidentally deleted my Unit. How can I get it back?

The Tracker is TK103.

Thank you :))


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#19892 Problem when roaming abroad ... no track

Posted by pach on 12 April 2016 - 13:51 PM

Ask for a printout on you mobile data usage and check if your device still uses internet or it had stopped exactly on 5th april.

One more thing - most devices use GPRS (2g) connection and do not work in 3g\LTE and so on networks.


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#23148 more trackers in the same account

Posted by Guest on 19 September 2016 - 15:02 PM

Hello I need to add the 7 trackers in the same account , there is some way to make a paid account for that. 


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#20237 AT&T U-verse APN settings

Posted by Guest on 08 May 2016 - 13:47 PM

Does anyone use ATT Uverse internet?

 

Can anyone tell me how to enter the APN for ATT Uverse internet?
 
Have wireless network SSID: ATT472 - This is the Name for my wireless network
Wireless Network Key: 01625***** - This is the password
 
APN123456 - How do I enter the information here?
 
Unit is offline.  No satellites locked. No data.
 
GPS103-B Imei 355488020109882 port 20558

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#39587 Can't login

Posted by pach on 01 November 2016 - 11:26 AM

Danielsmith12, send your question and credentials to the info@gps-trace.com 

We will check it from our side.


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#20651 meitrack nc68

Posted by pach on 08 June 2016 - 09:49 AM

Если это оригинал, используйте настройки Meitrack TC68


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#22792 use another map provider?

Posted by Guest on 25 August 2016 - 07:13 AM

Hi, 

 

Tracker is showing a previous location two days old and a dialogue box pops up saying "use another map provider" any idea what this means and how I do it.

 

Thanks

 

 


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#21935 How to know the devise is on sleep mode or lost signal ? both status show as red

Posted by pach on 04 August 2016 - 13:20 PM

Such features are only available for the commercial version.


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#18970 GPS Tace Orange 2.0 and OLD GPS Trace Orange

Posted by Guest on 14 February 2016 - 13:13 PM

Hi,

I've installed and I am tracking a some devices.

Question:

In the old interface I'm able to see and track my devices across the Map.

In the new interface my devices always show "No Data"

Are there any problems with the new interface ?

I was about to give up on this service when I tried the old service and was able to traclk my devices there.

Thanks,


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#15321 Server Down ?? svcs.gps-trace.com

Posted by tiagoazevedo on 07 November 2015 - 17:17 PM

Hi,

 

Still today morning when access to tracking data by click on "GO TO TRACKING", appears waiting circle and not pass to the vehicle tracking.

 

Server maintenance?

 

Thanks,

Tiago


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#43417 Data Usage?

Posted by spoony on 07 April 2017 - 13:16 PM

I have just setup a TK100/GT06 with a pay as you go sim. Does anyone know how much DATA is used when tracking?


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#23851 I've deleted my unit, how to get it back again?

Posted by pach on 19 October 2016 - 05:00 AM

You can not restore it back.

Just add a new one with the same settings.


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#15023 No connection for more than... at the same time from 3 devices

Posted by Guest on 21 October 2015 - 08:06 AM

Hello,

I get emails with the information: no connection for more then 5 minutes (this value I set).

Sometimes everything is ok for a month, but sometimes I get a notification 2-3 Times a day by email.

I have now enable 3 devices: Teltonika GH1201

When I get emails, the devices have GSM and GPS signal, I checked it by SMS command and devices send me location.

 

Today I recived an email alert for the 3 devices at the same time ( 0:43 UTC+2 ).

Please help in repair an error.

 

Thank you for your answer.

Regards


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#44399 HOW CAN I GET A HISTORICAL REPORT

Posted by Guest on 18 May 2017 - 07:15 AM

Hello, 

 

I need help with the Units. Everything works fine but I need to do a report of the results from one period to another (excel or any other). How can I do that?

 

Thanks


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#41328 List of parameters

Posted by sergi on 21 January 2017 - 10:57 AM

It would be very useful to know the meaning of the parameters appearing on the trace monitoring, such as, for example:

 

valid=

tracker_status=-

tr_status=

 

(mcc=  mnc= lac= cell_id= ) appear to be positioning values. i.e. cell location data.

 

I have tested both the AGPS 010 and the AGPS 020 units and they show diffenent parameters on the web. While AGPS 020 shows battery pwr, AGPS 010 doesn't, for example.

 

It would be good that anybody could provide a list of the meaning of the parameters the web shows.

 

tks!!


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#20275 Knowledge

Posted by pach on 12 May 2016 - 05:06 AM

Note: you can not track a phone by its number.

You can hide work of tracking applications but you can not make invisible and any can find it in the list of installed apps.


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#19416 No tracking since 09.03.2016

Posted by pach on 15 March 2016 - 05:55 AM

No.

Your device has simply stopped sending messages.

Check configuration or power connection.


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