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#19377 Data allowance ?

Posted by pach on 14 March 2016 - 06:57 AM

Most devices send data (messages) through GPRS (mobile internet).

Volume may very depending on device configuration.

Just to give you an idea about 14 000 messages with only GPS data (coordinates, speed, altitude and time) generate about ~800kB.

It is about one message every 6 seconds.

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#19416 No tracking since 09.03.2016

Posted by pach on 15 March 2016 - 05:55 AM


Your device has simply stopped sending messages.

Check configuration or power connection.

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#5 Update 2.0: guide

Posted by poal on 30 June 2014 - 20:59 PM

Hi everyone!


We finally did it! A long-awaited update is ready to use.


Welcome to a new GPS-Trace Orange! This is the first global system update ever since. You will like it for sure and appreciate all its new features.


Note! Mind that it’s just a beta-testing now. So all your comments and feedback might be useful, although there is no way back to the old version.

Please, consider some important points that may help you:

  • Unified login and password. Having registered in the system once, you get a unique login and password, which provides you with the access to the tracking system itself, as well as to the GPS-Trace Orange forum.

Note! You forum name may be changed in profile settings.

  • Don’t feak out – it’s quite simple, when first time logged in you will see a quick overview of the new interface. Log in in the top right corner from anywhere in the site, then click the user icon and “Go to tracking”.

NB! The old service version is temporary available by clicking the relevant icon in the top right. In a few weeks just the new version will be kept. 

  • Hereinafter all the communication will take place here. Hope that a new forum will be a fabulous communication and feedback tool.

NB! The old forum is temporarily available in the read-only mode (there is the direct link below this topic). If you have any important information or data to be saved there, please, move it to the new forum.


And finally, this is not the end, but just the beginning of a new GPS-Trace Orange. Site, forum and service will be improved and equipped with new features with your assistance (looking forward to your reviews and proposals).


If you face any problem, please, report about it quickly here at forum. I apologize for any problem that might occur.
P.S. I kindly ask you to post messages in the specially created topics in order to make it favorable for you and other users.


Enjoy your time with GPS-Trace Orange!

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#253 Languages and localization

Posted by poal on 07 July 2014 - 19:26 PM

language for the service is set in the settings once logged in, please do the needful

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#15629 Is possible to know who is tracking me?

Posted by pach on 20 November 2015 - 06:51 AM

We can trace down an account which has a unit with some ID but that's it.

No other information can be provided to a third person.

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#15321 Server Down ?? svcs.gps-trace.com

Posted by tiagoazevedo on 07 November 2015 - 17:17 PM



Still today morning when access to tracking data by click on "GO TO TRACKING", appears waiting circle and not pass to the vehicle tracking.


Server maintenance?




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#12289 are there any plans to allow for multiple car tracking?

Posted by pach on 24 July 2015 - 01:59 AM

Check out our commercial solutions:


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#15304 Help please

Posted by pach on 06 November 2015 - 06:50 AM

I assume your problem is that the device does not actually send any position data:
2015/11/06 05:06:09:488: GPRS MSG(Blueberry GT06N): ID: 355488020136806, IP:, MSG: TIME: 03:00:00 11/11/2013, TYPE: 0x12, INVALID POS: -0.0, 0.0
2015/11/06 05:06:10:034: GPRS MSG(Blueberry GT06N): ID: 355488020136806, IP:, MSG: TIME: 05:06:09, TYPE: 0x13, STATE MSG
2015/11/06 05:06:39:328: GPRS MSG(Blueberry GT06N): ID: 355488020136806, IP:, MSG: TIME: 03:00:00 11/11/2013, TYPE: 0x12, INVALID POS: -0.0, 0.0
2015/11/06 05:07:09:516: GPRS MSG(Blueberry GT06N): ID: 355488020136806, IP:, MSG: TIME: 03:00:00 11/11/2013, TYPE: 0x12, INVALID POS: -0.0, 0.0
As you can see from the log the device connected to our server and was sending messages which is good but "TIME" settings are wrong, furthermore position is invalid for some reason.
Most likely this issue is connected with device configuration.
Please contact the seller or manufacturer for further assistance.

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#23848 I've deleted my unit, how to get it back again?

Posted by Guest on 19 October 2016 - 01:05 AM

Hey guys, I've accidentally deleted my Unit. How can I get it back?

The Tracker is TK103.

Thank you :))

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#22949 City in the profile settings

Posted by Funt on 08 September 2016 - 08:06 AM

As I understand, after logging in the city from profile should be displayed. But in my case there is always London on the map.

I have not yet added any units.

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#21380 How to know the devise is on sleep mode or lost signal ? both status show as red

Posted by chaiya on 18 July 2016 - 05:36 AM

How to know the devise is on sleep mode or lost signal ? both status show as red.

do we have any option or put difference color to justify the status. please advise.


my unit ID is 355488020545690

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#20275 Knowledge

Posted by pach on 12 May 2016 - 05:06 AM

Note: you can not track a phone by its number.

You can hide work of tracking applications but you can not make invisible and any can find it in the list of installed apps.

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#23148 more trackers in the same account

Posted by max6921 on 19 September 2016 - 15:02 PM

Hello I need to add the 7 trackers in the same account , there is some way to make a paid account for that. 

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#15488 Slow load map layer

Posted by trisonic on 15 November 2015 - 10:58 AM



It seems that the site is a little slow to load maps and tracks.
Is a temporary problem or a limitation?

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#19892 Problem when roaming abroad ... no track

Posted by pach on 12 April 2016 - 13:51 PM

Ask for a printout on you mobile data usage and check if your device still uses internet or it had stopped exactly on 5th april.

One more thing - most devices use GPRS (2g) connection and do not work in 3g\LTE and so on networks.

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#16466 No data for selected interval

Posted by pach on 25 January 2016 - 05:59 AM

It is because in the first case the track is built by all messages while in the second the system is trying to find trips.

Disable "Apply trip detector" option in tracks settings (small icon beside "Track").

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#20237 AT&T U-verse APN settings

Posted by Guest on 08 May 2016 - 13:47 PM

Does anyone use ATT Uverse internet?


Can anyone tell me how to enter the APN for ATT Uverse internet?
Have wireless network SSID: ATT472 - This is the Name for my wireless network
Wireless Network Key: 01625***** - This is the password
APN123456 - How do I enter the information here?
Unit is offline.  No satellites locked. No data.
GPS103-B Imei 355488020109882 port 20558

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#21239 activation device

Posted by pach on 06 July 2016 - 09:39 AM

ferjanimedamir, log into the monitoring iterface from here http://gps-trace.com/

Click on the "+" icon in the lower right corner and you will see the required fields:

Name, Device type, Unique ID

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#20651 meitrack nc68

Posted by pach on 08 June 2016 - 09:49 AM

Если это оригинал, используйте настройки Meitrack TC68

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#22792 use another map provider?

Posted by rachel_coventry@msn.com on 25 August 2016 - 07:13 AM



Tracker is showing a previous location two days old and a dialogue box pops up saying "use another map provider" any idea what this means and how I do it.





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