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#39587 Can't login

Posted by pach on 01 November 2016 - 11:26 AM

Danielsmith12, send your question and credentials to the info@gps-trace.com 

We will check it from our side.


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#41328 List of parameters

Posted by sergi on 21 January 2017 - 10:57 AM

It would be very useful to know the meaning of the parameters appearing on the trace monitoring, such as, for example:

 

valid=

tracker_status=-

tr_status=

 

(mcc=  mnc= lac= cell_id= ) appear to be positioning values. i.e. cell location data.

 

I have tested both the AGPS 010 and the AGPS 020 units and they show diffenent parameters on the web. While AGPS 020 shows battery pwr, AGPS 010 doesn't, for example.

 

It would be good that anybody could provide a list of the meaning of the parameters the web shows.

 

tks!!


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#15321 Server Down ?? svcs.gps-trace.com

Posted by tiagoazevedo on 07 November 2015 - 17:17 PM

Hi,

 

Still today morning when access to tracking data by click on "GO TO TRACKING", appears waiting circle and not pass to the vehicle tracking.

 

Server maintenance?

 

Thanks,

Tiago


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#45184 Can't export sms messeges

Posted by sherif_hafez75 on 01 June 2017 - 09:31 AM

Is there any way to read the sms messeges that the sim card inside the tracker receive? When i try it says "no data for selected interval"
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#19892 Problem when roaming abroad ... no track

Posted by pach on 12 April 2016 - 13:51 PM

Ask for a printout on you mobile data usage and check if your device still uses internet or it had stopped exactly on 5th april.

One more thing - most devices use GPRS (2g) connection and do not work in 3g\LTE and so on networks.


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#47228 Can login to gps-trace.com but not orange.gps-trace.com

Posted by RAV4Tracker on 26 July 2017 - 03:51 AM

Who knows why I cannot login into orange.gps-trace.com while I can login into gps-trace.com though using the same login and password?

 

The message I get is: Invalid user name or password

 

Thanks for any hint.


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#43417 Data Usage?

Posted by spoony on 07 April 2017 - 13:16 PM

I have just setup a TK100/GT06 with a pay as you go sim. Does anyone know how much DATA is used when tracking?


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#46964 Quero montar um proprio servidor de rastreamento.

Posted by junimrv@gmail.com on 19 July 2017 - 17:23 PM

Boa tarde a todos!

Eu tenho interesse de montar um proprio servidor de rastreador com minha marca e tudo mais, alguem pode me dar alguma ajuda informação de como posso estar conseguindo fazer esse servidor?


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#46805 Wialon Hosting & GPS-TRACE ORANGE - how are they related?

Posted by Stephen on 12 July 2017 - 12:29 PM

Wialon Hosting : Change server IP to 193.193.165.165.

GPS-TRACE ORANGE : Change server IP to 193.193.165.166  

 

Could someone please explain the difference between these 2 - I can see there is a difference in the end IP address but how are they connected?

 

Is it the same company?

 

Do I have a choice which one I connect to?

 

Are either of them chargeable?


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#21239 activation device

Posted by pach on 06 July 2016 - 09:39 AM

ferjanimedamir, log into the monitoring iterface from here http://gps-trace.com/

Click on the "+" icon in the lower right corner and you will see the required fields:

Name, Device type, Unique ID


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#47376 Transmit data over gps

Posted by sherif_hafez75 on 01 August 2017 - 00:29 AM

Hi, please clarify. If the sim card inside the GPS device is get corrupted or not working for any reason can the device still locate my unit in the web site using the gps signal or that will make the connection with the unit copleatly lost? Please clarify. Thanks,
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#46029 Queclink GV55 on orange.gps-trace and svcs.gps-trace

Posted by on-off on 26 June 2017 - 10:29 AM

Hi,

on orange.gps-trace the list of hardware is unbelievable long -on svgs.gps-trace there are only some devices available.

 

So, I added a queclink gv55 on orange and the device is also available on svcs.

On orange.gps-trace I´m unable to add a second device which is possible on svcs,but there the GV55 is not listed there.

What can I do to get a second unit on my account running on svcs or the old platform???


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#23851 I've deleted my unit, how to get it back again?

Posted by pach on 19 October 2016 - 05:00 AM

You can not restore it back.

Just add a new one with the same settings.


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#21380 How to know the devise is on sleep mode or lost signal ? both status show as red

Posted by Guest on 18 July 2016 - 05:36 AM

How to know the devise is on sleep mode or lost signal ? both status show as red.

do we have any option or put difference color to justify the status. please advise.

 

my unit ID is 355488020545690


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#23848 I've deleted my unit, how to get it back again?

Posted by Guest on 19 October 2016 - 01:05 AM

Hey guys, I've accidentally deleted my Unit. How can I get it back?

The Tracker is TK103.

Thank you :))


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#21935 How to know the devise is on sleep mode or lost signal ? both status show as red

Posted by pach on 04 August 2016 - 13:20 PM

Such features are only available for the commercial version.


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#23155 more trackers in the same account

Posted by pach on 20 September 2016 - 05:03 AM

Yes, check here.


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#40819 Can't see annotations on the map

Posted by rizhoff on 21 December 2016 - 11:09 AM

Hi, 
 

I added a new device Xexun XT-009. It seems compatible with Xexun TK102. Everything works fine so far. I deleted the device I previously had - GPS Tag Orange for Android.

 

The only issue that I have is that I can't see annotations on the track history that I used to have for my old device. I am not sure if I use the correct word for that, but you can see in the attachment what I mean. In "GPS Tag Orange Annotations.png" there is info about date/time and speed. It's a screenshot from my old device on "svcs.gps-trace.com". Now I don't have that. 

But on "orange.gps-trace.com" I see those annotations, see the attached file "Xexun.png"

 

And obviously, my question is how to get those annotations on the track.

 

My device ID is 861172035468599

 

Regards,

Stan

Attached Thumbnails

  • GPS Tag Orange Annotations.png
  • Xexun.png

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#253 Languages and localization

Posted by Guest on 07 July 2014 - 19:26 PM

language for the service is set in the settings once logged in, please do the needful


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#23148 more trackers in the same account

Posted by Guest on 19 September 2016 - 15:02 PM

Hello I need to add the 7 trackers in the same account , there is some way to make a paid account for that. 


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