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#21380 How to know the devise is on sleep mode or lost signal ? both status show as red

Posted by Guest on 18 July 2016 - 05:36 AM

How to know the devise is on sleep mode or lost signal ? both status show as red.

do we have any option or put difference color to justify the status. please advise.


my unit ID is 355488020545690

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#23848 I've deleted my unit, how to get it back again?

Posted by Guest on 19 October 2016 - 01:05 AM

Hey guys, I've accidentally deleted my Unit. How can I get it back?

The Tracker is TK103.

Thank you :))

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#23148 more trackers in the same account

Posted by Guest on 19 September 2016 - 15:02 PM

Hello I need to add the 7 trackers in the same account , there is some way to make a paid account for that. 

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#20237 AT&T U-verse APN settings

Posted by Guest on 08 May 2016 - 13:47 PM

Does anyone use ATT Uverse internet?


Can anyone tell me how to enter the APN for ATT Uverse internet?
Have wireless network SSID: ATT472 - This is the Name for my wireless network
Wireless Network Key: 01625***** - This is the password
APN123456 - How do I enter the information here?
Unit is offline.  No satellites locked. No data.
GPS103-B Imei 355488020109882 port 20558

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#20651 meitrack nc68

Posted by pach on 08 June 2016 - 09:49 AM

Если это оригинал, используйте настройки Meitrack TC68

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#22792 use another map provider?

Posted by Guest on 25 August 2016 - 07:13 AM



Tracker is showing a previous location two days old and a dialogue box pops up saying "use another map provider" any idea what this means and how I do it.





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#18970 GPS Tace Orange 2.0 and OLD GPS Trace Orange

Posted by Guest on 14 February 2016 - 13:13 PM


I've installed and I am tracking a some devices.


In the old interface I'm able to see and track my devices across the Map.

In the new interface my devices always show "No Data"

Are there any problems with the new interface ?

I was about to give up on this service when I tried the old service and was able to traclk my devices there.


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#15023 No connection for more than... at the same time from 3 devices

Posted by Guest on 21 October 2015 - 08:06 AM


I get emails with the information: no connection for more then 5 minutes (this value I set).

Sometimes everything is ok for a month, but sometimes I get a notification 2-3 Times a day by email.

I have now enable 3 devices: Teltonika GH1201

When I get emails, the devices have GSM and GPS signal, I checked it by SMS command and devices send me location.


Today I recived an email alert for the 3 devices at the same time ( 0:43 UTC+2 ).

Please help in repair an error.


Thank you for your answer.


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#5 Update 2.0: guide

Posted by poal on 30 June 2014 - 20:59 PM

Hi everyone!


We finally did it! A long-awaited update is ready to use.


Welcome to a new GPS-Trace Orange! This is the first global system update ever since. You will like it for sure and appreciate all its new features.


Note! Mind that it’s just a beta-testing now. So all your comments and feedback might be useful, although there is no way back to the old version.

Please, consider some important points that may help you:

  • Unified login and password. Having registered in the system once, you get a unique login and password, which provides you with the access to the tracking system itself, as well as to the GPS-Trace Orange forum.

Note! You forum name may be changed in profile settings.

  • Don’t feak out – it’s quite simple, when first time logged in you will see a quick overview of the new interface. Log in in the top right corner from anywhere in the site, then click the user icon and “Go to tracking”.

NB! The old service version is temporary available by clicking the relevant icon in the top right. In a few weeks just the new version will be kept. 

  • Hereinafter all the communication will take place here. Hope that a new forum will be a fabulous communication and feedback tool.

NB! The old forum is temporarily available in the read-only mode (there is the direct link below this topic). If you have any important information or data to be saved there, please, move it to the new forum.


And finally, this is not the end, but just the beginning of a new GPS-Trace Orange. Site, forum and service will be improved and equipped with new features with your assistance (looking forward to your reviews and proposals).


If you face any problem, please, report about it quickly here at forum. I apologize for any problem that might occur.
P.S. I kindly ask you to post messages in the specially created topics in order to make it favorable for you and other users.


Enjoy your time with GPS-Trace Orange!

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#253 Languages and localization

Posted by poal on 07 July 2014 - 19:26 PM

language for the service is set in the settings once logged in, please do the needful

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#21239 activation device

Posted by pach on 06 July 2016 - 09:39 AM

ferjanimedamir, log into the monitoring iterface from here http://gps-trace.com/

Click on the "+" icon in the lower right corner and you will see the required fields:

Name, Device type, Unique ID

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#39587 Can't login

Posted by pach on 01 November 2016 - 11:26 AM

Danielsmith12, send your question and credentials to the info@gps-trace.com 

We will check it from our side.

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#18975 GPS Tace Orange 2.0 and OLD GPS Trace Orange

Posted by pach on 15 February 2016 - 05:05 AM

Probably something wrong with data your devices send to the server.

Try to turn off Trip detection in the "Track" settings.

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#40819 Can't see annotations on the map

Posted by rizhoff on 21 December 2016 - 11:09 AM


I added a new device Xexun XT-009. It seems compatible with Xexun TK102. Everything works fine so far. I deleted the device I previously had - GPS Tag Orange for Android.


The only issue that I have is that I can't see annotations on the track history that I used to have for my old device. I am not sure if I use the correct word for that, but you can see in the attachment what I mean. In "GPS Tag Orange Annotations.png" there is info about date/time and speed. It's a screenshot from my old device on "svcs.gps-trace.com". Now I don't have that. 

But on "orange.gps-trace.com" I see those annotations, see the attached file "Xexun.png"


And obviously, my question is how to get those annotations on the track.


My device ID is 861172035468599




Attached Thumbnails

  • GPS Tag Orange Annotations.png
  • Xexun.png

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#23851 I've deleted my unit, how to get it back again?

Posted by pach on 19 October 2016 - 05:00 AM

You can not restore it back.

Just add a new one with the same settings.

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#43417 Data Usage?

Posted by spoony on 07 April 2017 - 13:16 PM

I have just setup a TK100/GT06 with a pay as you go sim. Does anyone know how much DATA is used when tracking?

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#21935 How to know the devise is on sleep mode or lost signal ? both status show as red

Posted by pach on 04 August 2016 - 13:20 PM

Such features are only available for the commercial version.

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#19416 No tracking since 09.03.2016

Posted by pach on 15 March 2016 - 05:55 AM


Your device has simply stopped sending messages.

Check configuration or power connection.

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#22949 City in the profile settings

Posted by Funt on 08 September 2016 - 08:06 AM

As I understand, after logging in the city from profile should be displayed. But in my case there is always London on the map.

I have not yet added any units.

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#20275 Knowledge

Posted by pach on 12 May 2016 - 05:06 AM

Note: you can not track a phone by its number.

You can hide work of tracking applications but you can not make invisible and any can find it in the list of installed apps.

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