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#54683 Any way to delete a track?

Posted by Guest on 05 November 2017 - 20:22 PM

Hey there guys,

 

I cannot seem to find an option which would allow me to delete the tracking history / specific track? Is it possible to do that, if so, how? Thanks in advance!

 

-kind regards-

Gomo


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#54636 Exclui unidade tk 103-2

Posted by Guest on 05 November 2017 - 11:54 AM

Acidentalmente exclui minha unidade tento criar outra e diz que tem um erro pois o número e o id ja está sendo usado e agora?
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#47039 Limited login / temporary restricted guest account

Posted by Guest on 23 July 2017 - 14:54 PM

Is it possible to modify my existing account to add a guest with restrictions?

 

It would be useful for demonstration purposes to be able to give out a temporary login with restricted use to the map so that I could demonstrate the trackers capabilities within the mapping system.

 

The restrictions would stop them modifying any settings.


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#23155 more trackers in the same account

Posted by pach on 20 September 2016 - 05:03 AM

Yes, check here.


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#57821 Tracking Not Updated

Posted by Guest on 22 November 2017 - 08:51 AM

Hello

I have an intermittent problem that shows up every now and then. The problem is basically that tracking does not get updated for few minutes and sometimes even hours.

I am trying to figure out if this a server-related problem, a problem caused by my tracking device, or a network provider problem.

My tracker is a TK103-2 pointing to Server IP: 193.193.165.166 and Server port: 20462.

So, whenever I notice this problem I call my tracker but it does reply back with an SMS giving an updated true location. So, it is not a problem with my tracker.

Now, I need your advice to figure out what is causing this problem and how to solve it?

Thanks.
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#46805 Wialon Hosting & GPS-TRACE ORANGE - how are they related?

Posted by Guest on 12 July 2017 - 12:29 PM

Wialon Hosting : Change server IP to 193.193.165.165.

GPS-TRACE ORANGE : Change server IP to 193.193.165.166  

 

Could someone please explain the difference between these 2 - I can see there is a difference in the end IP address but how are they connected?

 

Is it the same company?

 

Do I have a choice which one I connect to?

 

Are either of them chargeable?


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#21935 How to know the devise is on sleep mode or lost signal ? both status show as red

Posted by pach on 04 August 2016 - 13:20 PM

Such features are only available for the commercial version.


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#52477 What controls the speed of updates from the device to the tracking map?

Posted by Guest on 08 October 2017 - 17:20 PM

Hi! GPS Orange is great, thanks for making it happen.

 

I'm wondering what controls the frequency of updates I get on my home Mac when watching the location of my car? Can I make it more frequent?

 

When I track my phone on orange I get a much higher frequency of update.....so I guess it is my device. I use a GPS306

 

Thanks


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#39587 Can't login

Posted by pach on 01 November 2016 - 11:26 AM

Danielsmith12, send your question and credentials to the info@gps-trace.com 

We will check it from our side.


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#23851 I've deleted my unit, how to get it back again?

Posted by pach on 19 October 2016 - 05:00 AM

You can not restore it back.

Just add a new one with the same settings.


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#44401 HOW CAN I GET A HISTORICAL REPORT

Posted by pach on 18 May 2017 - 07:34 AM

josepardo, you can do it in our commercial software.


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#41328 List of parameters

Posted by Guest on 21 January 2017 - 10:57 AM

It would be very useful to know the meaning of the parameters appearing on the trace monitoring, such as, for example:

 

valid=

tracker_status=-

tr_status=

 

(mcc=  mnc= lac= cell_id= ) appear to be positioning values. i.e. cell location data.

 

I have tested both the AGPS 010 and the AGPS 020 units and they show diffenent parameters on the web. While AGPS 020 shows battery pwr, AGPS 010 doesn't, for example.

 

It would be good that anybody could provide a list of the meaning of the parameters the web shows.

 

tks!!


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#15321 Server Down ?? svcs.gps-trace.com

Posted by tiagoazevedo on 07 November 2015 - 17:17 PM

Hi,

 

Still today morning when access to tracking data by click on "GO TO TRACKING", appears waiting circle and not pass to the vehicle tracking.

 

Server maintenance?

 

Thanks,

Tiago


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#46029 Queclink GV55 on orange.gps-trace and svcs.gps-trace

Posted by Guest on 26 June 2017 - 10:29 AM

Hi,

on orange.gps-trace the list of hardware is unbelievable long -on svgs.gps-trace there are only some devices available.

 

So, I added a queclink gv55 on orange and the device is also available on svcs.

On orange.gps-trace I´m unable to add a second device which is possible on svcs,but there the GV55 is not listed there.

What can I do to get a second unit on my account running on svcs or the old platform???


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#40819 Can't see annotations on the map

Posted by rizhoff on 21 December 2016 - 11:09 AM

Hi, 
 

I added a new device Xexun XT-009. It seems compatible with Xexun TK102. Everything works fine so far. I deleted the device I previously had - GPS Tag Orange for Android.

 

The only issue that I have is that I can't see annotations on the track history that I used to have for my old device. I am not sure if I use the correct word for that, but you can see in the attachment what I mean. In "GPS Tag Orange Annotations.png" there is info about date/time and speed. It's a screenshot from my old device on "svcs.gps-trace.com". Now I don't have that. 

But on "orange.gps-trace.com" I see those annotations, see the attached file "Xexun.png"

 

And obviously, my question is how to get those annotations on the track.

 

My device ID is 861172035468599

 

Regards,

Stan

Attached Thumbnails

  • GPS Tag Orange Annotations.png
  • Xexun.png

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#47228 Can login to gps-trace.com but not orange.gps-trace.com

Posted by Guest on 26 July 2017 - 03:51 AM

Who knows why I cannot login into orange.gps-trace.com while I can login into gps-trace.com though using the same login and password?

 

The message I get is: Invalid user name or password

 

Thanks for any hint.


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#43417 Data Usage?

Posted by Guest on 07 April 2017 - 13:16 PM

I have just setup a TK100/GT06 with a pay as you go sim. Does anyone know how much DATA is used when tracking?


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#22949 City in the profile settings

Posted by Funt on 08 September 2016 - 08:06 AM

As I understand, after logging in the city from profile should be displayed. But in my case there is always London on the map.

I have not yet added any units.


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#44250 GETTING REPORTS

Posted by pach on 15 May 2017 - 06:30 AM

josepardo, there are no such feature at the gps-trace site but you can check our commercial version.


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#21239 activation device

Posted by pach on 06 July 2016 - 09:39 AM

ferjanimedamir, log into the monitoring iterface from here http://gps-trace.com/

Click on the "+" icon in the lower right corner and you will see the required fields:

Name, Device type, Unique ID


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